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Journey Mapping our Employees

Journey mapping our employees allows us to tune into the corporate heartbeat.

We have all experienced customer journey mapping: whether it be secret shoppers, the thousands of customer experience surveys we are flooded with on every receipt and when making online purchases. And what about that not so subliminal data of shopping habits obtained behind the scenes. When I load my “personalized coupons” to a retail store, its amazing how they know which coupons I will get excited about – coincidentally – coupons for my frequent purchases. No of course, it is not a coincidence. I am NOT a retail purchasing or marketing expert…..but it is very obvious these stores are customer journey mapping, studying my purchases, my satisfaction, making offers to keep me coming back. …… As customers we are inundated. These stores want us to know they care about us, offer us discounts or bonus points on items we need, and most of all they journey map to keep our business.

Journey Mapping with the Health Risk Assessment and Corporate Culture Assessment

Employee journey mapping is critical, but not as honed. Journey mapping can reveal to employers a good look at the corporate culture. The corporate culture casts an aura over the company and is the sum of employee/employer attitudes, experiences, morale, perceptions…all of these together shape the company’s personality and culture. We all know how important first impressions are – the initial imprinting – employers need to be in tune with that corporate culture….and hopefully not reading about it on social media!

From the contemplation of an employee applying to a company, and the company interviewing that employee, both the employer and the employee are evaluating if there is a good, mutual, cultural fit.

➾➾➾Enter journey mapping via a corporate culture assessment.…CCA…..

Employers need to know, what is the employees’ perceptions of the corporate culture.

What are the employees saying about your company to others?
Social media vibe?
What is your employer brand, reputation?
What are you doing to attract the right people?
What constitutes the “right” fit? or the right people?
What sort of recognition, accolades do you get as an employer?
Are negative comments justified as the employee’s fault?
What is the perception of the company from customers, suppliers…..
Retention?
Sense of value by both employer and employee
sense of camaraderie, unity
Who is going the extra mile?
Perception of being suitably incentivized….encouragement & reward for good work

and most of all……..Does the employer care about me as a person. Employees don’t just want a paycheck — they want recognition, verbal appreciation and encouragement. With the millennial workforce….these sentiments are growing stronger. Attitude speaks louder than words, and can be the strongest motivating or demotivating force on workplace loyalty, productivity, engagement, and yes, on workplace and personal stress.

Numerous studies have shown us that the work environment, culture, is the most crucial factor in employee satisfaction. Epidemiologists have studied for years the relationship between numerous stresses, and the impact on health. Given that a majority of a person’s waking hours are invested at work, or thinking about work, it is no surprise that these studies have found a strong link between workplace wellbeing and health wellbeing. It has become widely accepted that a poor workplace environment can erode physical and psychological health.

Mapping A Smooth Journey: The Union of the HRA and CCA

A health risk assessment is a critical tool, when effectively used – serves as the basis for customizing employee health programs. It can raise health awareness for both employer and employee, identify risk, and most of all…be fun and engaging – instilling confidence in the employee to pursue the health program. We all know adherence to the programs can be very low. First impressions can be lasting impressions.

Connecting the dots, bringing together the HRA and CCA allows the employer a good look into the soul of the company, mapping a smooth journey. Employee journeys are critical to workplace productivity, engagement, a sense of fitting in and community. Employers validate the employees need for contribution, being heard, and can garner loyalty to the growth, success and productivity of the workplace. I know it might sound a little different, or maybe even a few “no ways”…..give us a shout, we can help you out!

Journey mapping from the HRA & CCA, births a health centric corporate culture….camaraderie, engagement and productivity through health…

…………….the corporate happy place.

Chief Health Enthusiast – Best In Corporate Health

Corporate health programs…what a wonderful way to affordably make the world a happier, healthier place.

Shira Litwack – The Corporate Happy Place medical fitness professional, Cancer Exercise Specialist , Medical Exercise Specialist, Holistic Nutritionist

Employee Wellness Toronto, Ontario – But offered worldwide!

Shira is regularly consulted by Naturopaths, oncologists, health coaches on cancer exercise and exercise adherence.
Has assembled over 20 health and fitness professionals with varying specialties to bring to corporate wellness programs
Platforms include: Speaking, One-one/group health coaching, Retreats, Course development for in house delivery, Metrics to measure success available, Partners always included
Now offering live interactive webinars, just as if each participant has a personal health coach – making corporate wellness programs affordable to all.
Shira has been interviewed & published in hundreds of resources over the last 12 years:

Articles featured in: ezines, ArticlesInk, European Registry of Exercise Professionals, The National Post, Investment Executive Magazine, Directory of Greater Toronto, Canadian Leukemia & Lymphoma Association, Prostate Cancer Canada, Multiple Sclerosis Society of Canada, Anytime Fitness, Today’s Black Woman, Today’s Seniors, Medical Fitness Network, FORCE (Facing Our Risk of Cancer Empowered), Willow (Breast & Hereditary Cancer Support),Myeloma Canada, Cancer Exercise Training Institute, Urban Poling for Breast Cancer, ROW – Recovery on Water for Breast Cancer, Sirius XM Doctor Radio

Coupling at Home: Cell-Being to Corporate-Being

Coupling is a skill that affects workplace wellness just as a functioning family.

Family life, roles have changed drastically over the last couple of generations.

The two most significant work trends affecting American businesses and families in recent years:

The exponential growth of two-income families

and

increasing levels of job stress

The #1 failure of a corporate health process is not including spouses in the process

Having one stressed-out spouse can harm couple’s work and home lives — but what about when it’s both?…and then there is coming home and dividing up in home chores, children wanting attention…..Our roles as spouses have flipped and flopped, leaving most people stunned, confused, often resentful bickering over what’s fair, and stressed beyond manageable limits.

According to statistics, most people are not happy at home:

we know the divorce rate is over 50%
A 2013 study found over 60% of individuals are stuck in an unhappy marriage but will not walk away for fear of financial or emotional hardship

There are going to be health consequences for both the individual, and the workplace.

The corporate happy place, needs its roots at home with functional coupling.

As always – let’s listen to the data

The 2015 UK study of “changing together” published in the Journal of the American Medical Association (JAMA):

Behaviour -Change programs are more successful if they were aimed at couples rather than individuals.Couples who work together to change their unhealthy habits appear to have more successful outcomes.

At Best in Corporate Health we encourage full participation of spouses in our health processes at the same cost..the truth is for long term sustainability….health is a family affair.

If marital discord is an employee issue – we have relationship coaches to help.

We all agree how important employee health is to performance, productivity….but spousal support can be the great determinator of success or failure of a health process.

The Web of influence of the supportive partner for effective coupling:

The state of the marriage…how it affects personal performance in the workplace

Supporting each other in a healthy lifestyle..the reality of embracing healthier choices

A 2012 study conducted by Florida State University professor Wayne Hochwarter concluded:

Those who reported high levels of stress but strong spousal support — as compared to stressed-out employees without such support — experienced the following positive benefits:

•50 percent higher rates of satisfaction with their marriage;

•33 percent greater likelihood of having positive relationships with co-workers;

•30 percent lower likelihood of experiencing guilt associated with home/family neglect;

•30 percent lower likelihood of being critical of others (spouse, children) at home;

•25 percent higher rates of concentration levels at work;

•25 percent lower likelihood of experiencing fatigue at home after work;

•25 percent higher rates of satisfaction with the amount of time spent with their children;

•20 percent higher views that their careers were heading in the right direction; and

•20 percent higher level of job satisfaction.

Effective Coupling is a vital part of our Cell-Being …..

Cell-Being All the way to the Corporate – Being.

Best In Corporate Health

Employee Wellness Employee Engagement with Health

Tag Archives: happy place

Coupling: Importance of Supportive Spouses

Coupling at Home: Cell-Being to Corporate-Being